ChatWoot icon

ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node interacts with the ChatWoot API to update user information on the platform. Specifically, the "Update A User" operation allows you to modify details of an existing user by specifying their numeric ID and providing new values for fields such as name, email, password, and custom attributes.

Common scenarios where this node is beneficial include:

  • Synchronizing user data from other systems into ChatWoot.
  • Automating updates to user profiles based on external triggers or workflows.
  • Managing user credentials and metadata programmatically.

For example, you could use this node in a workflow that updates a user's email and custom profile attributes whenever they change in your CRM system.

Properties

Name Meaning
Id The numeric ID of the user on the platform (required).
Name Name of the user.
Email Email address of the user.
Password Password for the user. Must contain uppercase, lowercase letters, a number, and a special character.
Custom Attributes JSON object representing any custom attributes you want to associate with the user.

Output

The node outputs JSON data representing the updated user object returned by the ChatWoot API. This typically includes the user's current state after the update, such as their ID, name, email, and any custom attributes.

There is no indication that the node outputs binary data.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node's credentials.
  • The node uses the ChatWoot REST API endpoint for updating users.

Troubleshooting

  • Invalid User ID: If the provided user ID does not exist, the API will likely return an error indicating the user was not found. Verify the ID before running the node.
  • Password Validation: The password must meet complexity requirements (uppercase, lowercase, number, special character). Failure to comply may cause the API to reject the update.
  • Malformed Custom Attributes: The custom_attributes field expects valid JSON. Invalid JSON syntax will cause parsing errors.
  • Authentication Errors: Ensure the API key credential is valid and has sufficient permissions to update users.
  • API Endpoint Issues: Confirm the base URL is correctly set to your ChatWoot instance.

Links and References

Discussion