ChatWoot

Overview

This node interacts with the ChatWoot API to retrieve detailed information about a specific account. It is useful when you need to fetch comprehensive data for an individual account by its numeric ID, such as viewing account settings, status, or metadata within an automation workflow.

Practical examples include:

• Automatically pulling account details to update a CRM system.
• Fetching account info to trigger conditional logic based on account attributes.
• Integrating account data into reports or dashboards.

Properties

Output

The node outputs JSON data containing the detailed information of the specified account as returned by the ChatWoot API. This typically includes all relevant fields describing the account's properties and status.

No binary data output is involved.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The base URL for the ChatWoot instance must be configured in the node credentials.
• The node depends on the ChatWoot REST API being accessible and responsive.

Troubleshooting

• Common issues:

  • Invalid or missing Account Id will cause the API call to fail.
  • Incorrect or expired API credentials will result in authentication errors.
  • Network connectivity problems can prevent reaching the ChatWoot API endpoint.

• Error messages:

  • "Unauthorized" or "Authentication failed": Check that the API key credential is correctly set and valid.
  • "Account not found": Verify that the provided Account Id exists in the ChatWoot system.
  • "Request timeout" or similar network errors: Ensure stable internet connection and correct API URL configuration.

Links and References

• ChatWoot API Documentation (for detailed API endpoints and response formats)