ChatWoot

Overview

This node interacts with the ChatWoot API to list all teams associated with a specified account. It is useful for scenarios where you need to retrieve and manage team information within your ChatWoot workspace, such as displaying team lists, syncing team data, or automating workflows based on team membership.

For example, you might use this node to:

• Fetch all teams in an account to display them in a dashboard.
• Automate assignment of conversations or tickets to specific teams.
• Integrate team data into other systems like CRMs or reporting tools.

Properties

Output

The node outputs JSON data containing the list of teams retrieved from the ChatWoot API for the given account. Each item in the output typically represents a team object with its details (such as team name, ID, members, etc.). The exact structure depends on the ChatWoot API response but generally includes key team attributes.

No binary data output is produced by this operation.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The node expects the base URL of the ChatWoot instance to be configured in the credentials.
• Internet access to reach the ChatWoot API endpoint.

Troubleshooting

• Invalid Account Id: If the provided account ID does not exist or is incorrect, the API may return an error or empty list. Verify the account ID is correct.
• Authentication Errors: Missing or invalid API credentials will cause authentication failures. Ensure the API key and base URL are correctly set in the node credentials.
• Network Issues: Connectivity problems can prevent the node from reaching the ChatWoot API. Check network settings and firewall rules.
• API Rate Limits: Excessive requests may trigger rate limiting by the ChatWoot API. Implement retry logic or reduce request frequency if needed.

Links and References

• ChatWoot API Documentation - Official API docs for detailed information on endpoints and data structures.