Actions113
- Contacts Actions
- Contact Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Conversation Labels Actions
- Inboxes Actions
- Messages Actions
- Integrations Actions
- Teams Actions
- Custom Filters Actions
- Webhooks Actions
- Reports Actions
- Accounts Actions
- Account Users Actions
- Agent Bots Actions
- Users Actions
- Contacts API Actions
- Inbox API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Custom Attributes Actions
- Canned Response Actions
Overview
This node interacts with the ChatWoot API to retrieve members of a specific inbox within an account. It is useful for scenarios where you need to programmatically access and manage the list of users or agents assigned to handle conversations in a particular inbox. For example, customer support teams can use this node to fetch inbox members to display or process their details in workflows, automate assignment logic, or synchronize user data with other systems.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the ChatWoot account that owns the inbox. |
| Inbox Id | The numeric ID of the specific inbox whose members you want to retrieve. |
Output
The node outputs JSON data representing the members of the specified inbox. This typically includes details such as member IDs, names, roles, and possibly contact information or status within the inbox. The exact structure depends on the ChatWoot API response but generally provides a list or array of member objects.
No binary data output is expected from this operation.
Dependencies
- Requires an active connection to the ChatWoot API.
- Needs an API authentication token configured in the node credentials to authorize requests.
- The base URL for the ChatWoot instance must be set in the credentials configuration.
Troubleshooting
Common issues:
- Invalid or missing Account Id or Inbox Id will cause the API request to fail.
- Incorrect or expired API authentication token will result in authorization errors.
- Network connectivity problems or incorrect base URL configuration can prevent successful API calls.
Error messages:
- "Unauthorized" or "Authentication failed": Check that the API key/token is correctly set and valid.
- "Inbox not found" or "Account not found": Verify that the provided Account Id and Inbox Id are correct and exist.
- "Network error": Ensure the ChatWoot server URL is reachable and there are no firewall or proxy issues.
Links and References
- ChatWoot API Documentation – Official API docs for detailed endpoint info.
- n8n Documentation – General guidance on using n8n nodes and credentials.