ChatWoot

Interact with ChatWoot API

Actions113

Contacts Actions
- Contact Details
- Contact Delete
- Contact Search
- Contact Update
- Contact Conversations
- Contact Filter
- Contact Create
- Contact List
Contact Actions
- Contact Inbox Creation
- Contactable Inboxes Get
Automation Rule Actions
- Get Account Automation Rule
- Get Details Of A Single Automation Rule
- Update Automation Rule In Account
- Add New Automation Rule To Account
- Delete Automation Rule From Account
Help Center Actions
- Get Portal
- Update New Portal To Account
- Add New Portal To Account
- Add New Category To Account
- Add New Article To Account
Conversations Actions
- Conversation List
- Conversation Filter
- Toggle Status Of A Conversation
- Conversation List Meta
- New Conversation
- Get Details Of A Conversation
- Toggle Priority Of A Conversation
Conversation Assignment Actions
- Assign A Conversation
Conversation Labels Actions
- Conversation Add Labels
- List All Labels Of A Conversation
Inboxes Actions
- Get Inbox
- Update Inbox
- Update Agent Bot
- Add New Agent To Inbox
- Update Agents In Inbox
- List All Inboxes
- Inbox Creation
- Get Inbox Agent Bot
- Get Inbox Members
- Delete Agent In Inbox
Messages Actions
- Create A New Message In A Conversation
- List All Messages
- Delete A Message
Integrations Actions
- Get Details Of All Integrations
- Delete An Integration Hook
- Create An Integration Hook
- Update An Integrations Hook
Teams Actions
- List All Teams
- Get Details Of A Single Team
- Update A Team
- Create A Team
- Delete A Team
- Get Team Members
- Add New Agent To Team
- Update Agents In Team
- Delete Agent In Team
Custom Filters Actions
- List All Filters
- Get Details Of A Single Custom Filter
- Update A Custom Filter
- Create A Custom Filter
- Delete A Custom Filter
Webhooks Actions
- Create A Webhook
- Update A Webhook
- List All Webhooks
- Delete A Webhook
Reports Actions
- List All Conversation Statistics Summary
- Get Agent Conversation Metrics
- List All Conversation Statistics
- Get Account Conversation Metrics
Accounts Actions
- Get Details Of An Account
- Update An Account
- Create An Account
- Delete An Account
Account Users Actions
- Create An Account User
- List All Account Users
- Delete An Account User
Agent Bots Actions
- Create An Agent Bot
- Delete An Agent Bot
- Get Details Of A Single Agent Bot
- Update An Agent Bot
Users Actions
- Create A User
- Delete A User
- Get Sso Url Of A User
- Get Details Of A User
- Update A User
Contacts API Actions
- Create A Contact
- Update A Contact
- Get Details Of A Contact
Inbox API Actions
- Get Details Of A Inbox
Conversations API Actions
- List All Contact Conversations
- Create A Conversation
Messages API Actions
- Create A Message
- List All Converation Messages
- Update A Message
CSAT Survey Page Actions
- Get Csat Survey Page
Account Agent Bots Actions
- Create An Account Agent Bot
- Delete An Account Agent Bot
- List All Account Agent Bots
- Get Details Of A Single Account Agent Bot
- Update An Account Agent Bot
Agents Actions
- Get Account Agents
- Delete Agent From Account
- Add New Agent To Account
- Update Agent In Account
Canned Responses Actions
- Get Account Canned Response
- Delete Canned Response From Account
- Add New Canned Response To Account
Custom Attributes Actions
- Get Account Custom Attribute
- Get Details Of A Single Custom Attribute
- Update Custom Attribute In Account
- Add New Custom Attribute To Account
- Delete Custom Attribute From Account
Canned Response Actions
- Update Canned Response In Account

Overview

This node integrates with the ChatWoot API to create a new inbox association for a contact. It is useful in scenarios where you want to link a specific contact to an inbox within your ChatWoot account, enabling message routing or conversation tracking for that contact in the specified inbox.

Practical examples include:

Automatically assigning contacts to different support inboxes based on their account or source.
Organizing contacts by inboxes for targeted communication or workflow automation.
Synchronizing external CRM contacts with ChatWoot inboxes for unified messaging.

Properties

Name	Meaning
Account Id	The numeric ID of the account to which the contact belongs.
Id	The unique numeric ID of the contact to be linked to the inbox.
Inbox Id	The numeric ID of the inbox where the contact will be associated.
Source Id	(Optional) A string identifier representing the source of the contact inbox association.

Output

The node outputs JSON data representing the result of the inbox creation operation for the contact. This typically includes details about the newly created contact-inbox association such as IDs and status returned from the ChatWoot API.

No binary data output is involved.

Dependencies

Requires an active connection to the ChatWoot API.
Needs an API authentication token configured in the node credentials.
The base URL for the ChatWoot instance must be set in the credentials.

Troubleshooting

Missing Required Fields: Ensure that Account Id, Id (contact ID), and Inbox Id are provided and valid numbers. Missing or invalid values will cause errors.
Authentication Errors: Verify that the API key/token is correctly configured and has sufficient permissions.
API Endpoint Issues: Confirm that the ChatWoot base URL is correct and accessible.
Source Id Optionality: If using Source Id, ensure it matches expected formats; otherwise, omit it.

Common error messages might include unauthorized access, resource not found (invalid contact or inbox IDs), or validation errors due to missing parameters.