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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node interacts with the ChatWoot API to retrieve detailed information about a specific user by their numeric ID. It is useful in scenarios where you need to fetch user profile data, such as for customer support, analytics, or integration workflows that require user details from ChatWoot.

For example, you might use this node to:

  • Get full user details before creating a personalized support ticket.
  • Synchronize user data between ChatWoot and another CRM system.
  • Display user information in a dashboard or report.

Properties

Name Meaning
Id The numeric ID of the user on the ChatWoot platform whose details you want to retrieve. This is a required field.

Output

The node outputs JSON data containing the detailed information of the specified user. The structure typically includes user attributes such as name, email, status, and other profile-related fields as provided by the ChatWoot API.

If the API supports it, binary data output is not expected for this operation since it deals with user details in JSON format.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • The node depends on the ChatWoot REST API being accessible and the user ID existing in the system.

Troubleshooting

  • Invalid User ID: If the provided user ID does not exist, the API will likely return a 404 error. Verify the user ID is correct.
  • Authentication Errors: Ensure the API key credential is valid and has sufficient permissions.
  • Network Issues: Check connectivity to the ChatWoot instance URL.
  • Missing Required Property: The "Id" property is mandatory; ensure it is set and is a valid number.

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