Actions113
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Overview
This node operation allows you to create a new team within an account on the ChatWoot platform. It is useful for organizing agents into groups to manage conversations more efficiently. For example, you might create separate teams for sales, support, and technical assistance to route customer inquiries appropriately.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account under which the team will be created. |
| Name | The name of the team to be created. |
| Description | A textual description providing details about the team's purpose or role. |
| Allow Auto Assign | Boolean flag indicating if conversations assigned to this team should automatically assign an agent from the team. |
Output
The node outputs JSON data representing the newly created team object as returned by the ChatWoot API. This typically includes the team's unique identifier, name, description, settings (such as auto-assign), and metadata related to the creation. There is no binary output.
Dependencies
- Requires an active connection to the ChatWoot API.
- Needs an API authentication token configured in the node credentials.
- The base URL for the ChatWoot instance must be set in the credentials.
Troubleshooting
- Invalid Account Id: If the provided account ID does not exist or is incorrect, the API will return an error. Verify the account ID before running the node.
- Authentication Errors: Missing or invalid API credentials will cause authentication failures. Ensure the API key/token is correctly configured.
- Missing Required Fields: The "Account Id" is mandatory; omitting it will result in an error.
- API Rate Limits: Excessive requests may lead to rate limiting by the ChatWoot API. Implement retries or backoff strategies if needed.
Links and References
- ChatWoot API Documentation - Official API docs for reference on team creation and other operations.