ChatWoot

Interact with ChatWoot API

Actions113

Contacts Actions
- Contact Details
- Contact Delete
- Contact Search
- Contact Update
- Contact Conversations
- Contact Filter
- Contact Create
- Contact List
Contact Actions
- Contact Inbox Creation
- Contactable Inboxes Get
Automation Rule Actions
- Get Account Automation Rule
- Get Details Of A Single Automation Rule
- Update Automation Rule In Account
- Add New Automation Rule To Account
- Delete Automation Rule From Account
Help Center Actions
- Get Portal
- Update New Portal To Account
- Add New Portal To Account
- Add New Category To Account
- Add New Article To Account
Conversations Actions
- Conversation List
- Conversation Filter
- Toggle Status Of A Conversation
- Conversation List Meta
- New Conversation
- Get Details Of A Conversation
- Toggle Priority Of A Conversation
Conversation Assignment Actions
- Assign A Conversation
Conversation Labels Actions
- Conversation Add Labels
- List All Labels Of A Conversation
Inboxes Actions
- Get Inbox
- Update Inbox
- Update Agent Bot
- Add New Agent To Inbox
- Update Agents In Inbox
- List All Inboxes
- Inbox Creation
- Get Inbox Agent Bot
- Get Inbox Members
- Delete Agent In Inbox
Messages Actions
- Create A New Message In A Conversation
- List All Messages
- Delete A Message
Integrations Actions
- Get Details Of All Integrations
- Delete An Integration Hook
- Create An Integration Hook
- Update An Integrations Hook
Teams Actions
- List All Teams
- Get Details Of A Single Team
- Update A Team
- Create A Team
- Delete A Team
- Get Team Members
- Add New Agent To Team
- Update Agents In Team
- Delete Agent In Team
Custom Filters Actions
- List All Filters
- Get Details Of A Single Custom Filter
- Update A Custom Filter
- Create A Custom Filter
- Delete A Custom Filter
Webhooks Actions
- Create A Webhook
- Update A Webhook
- List All Webhooks
- Delete A Webhook
Reports Actions
- List All Conversation Statistics Summary
- Get Agent Conversation Metrics
- List All Conversation Statistics
- Get Account Conversation Metrics
Accounts Actions
- Get Details Of An Account
- Update An Account
- Create An Account
- Delete An Account
Account Users Actions
- Create An Account User
- List All Account Users
- Delete An Account User
Agent Bots Actions
- Create An Agent Bot
- Delete An Agent Bot
- Get Details Of A Single Agent Bot
- Update An Agent Bot
Users Actions
- Create A User
- Delete A User
- Get Sso Url Of A User
- Get Details Of A User
- Update A User
Contacts API Actions
- Create A Contact
- Update A Contact
- Get Details Of A Contact
Inbox API Actions
- Get Details Of A Inbox
Conversations API Actions
- List All Contact Conversations
- Create A Conversation
Messages API Actions
- Create A Message
- List All Converation Messages
- Update A Message
CSAT Survey Page Actions
- Get Csat Survey Page
Account Agent Bots Actions
- Create An Account Agent Bot
- Delete An Account Agent Bot
- List All Account Agent Bots
- Get Details Of A Single Account Agent Bot
- Update An Account Agent Bot
Agents Actions
- Get Account Agents
- Delete Agent From Account
- Add New Agent To Account
- Update Agent In Account
Canned Responses Actions
- Get Account Canned Response
- Delete Canned Response From Account
- Add New Canned Response To Account
Custom Attributes Actions
- Get Account Custom Attribute
- Get Details Of A Single Custom Attribute
- Update Custom Attribute In Account
- Add New Custom Attribute To Account
- Delete Custom Attribute From Account
Canned Response Actions
- Update Canned Response In Account

Overview

This node allows you to create a new Agent Bot in the ChatWoot platform. An Agent Bot is an automated entity that can interact with customers, typically used to handle common queries, route conversations, or provide instant responses without human intervention. This node is beneficial for automating customer support workflows and improving response times.

Practical examples include:

Creating a bot that automatically greets users when they start a chat.
Setting up a bot to collect initial information before routing to a human agent.
Automating responses to frequently asked questions.

Properties

Name	Meaning
Name	The name of the agent bot to be created.
Description	A textual description providing details about the agent bot.
Outgoing Url	The webhook URL where the bot will send outgoing messages or events.

Output

The node outputs JSON data representing the newly created Agent Bot object as returned by the ChatWoot API. This typically includes the bot's unique identifier, name, description, webhook URL, status, and other metadata related to the bot configuration.

If the node supports binary data output (not indicated here), it would represent any files or media associated with the bot, but this node primarily deals with JSON data.

Dependencies

Requires an active ChatWoot account and API access.
Needs an API authentication token configured in n8n credentials to authorize requests.
The node uses the ChatWoot REST API endpoint specified by the user's credentials URL.
No additional external dependencies beyond the ChatWoot API.

Troubleshooting

Invalid or missing API credentials: Ensure the API key/token is correctly set up in n8n credentials and has sufficient permissions.
Webhook URL issues: The Outgoing Url must be a valid, reachable URL; otherwise, the bot may fail to send messages.
API errors on creation: Check that all required fields (Name, at minimum) are provided and valid.
Network connectivity problems: Verify that n8n can reach the ChatWoot API endpoint and the webhook URL.

Common error messages might include HTTP 401 Unauthorized (invalid credentials), 400 Bad Request (missing or invalid parameters), or connection timeouts.