Actions113
- Contacts Actions
- Contact Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Conversation Labels Actions
- Inboxes Actions
- Messages Actions
- Integrations Actions
- Teams Actions
- Custom Filters Actions
- Webhooks Actions
- Reports Actions
- Accounts Actions
- Account Users Actions
- Agent Bots Actions
- Users Actions
- Contacts API Actions
- Inbox API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Custom Attributes Actions
- Canned Response Actions
Overview
This node interacts with the ChatWoot API to list all inboxes associated with a specified account. It is useful for scenarios where you need to retrieve and manage multiple inboxes within a ChatWoot account, such as displaying available inboxes for routing messages or integrating inbox data into other workflows.
For example, a user might use this node to fetch all inboxes of their customer support account to dynamically assign incoming tickets or to synchronize inbox information with an external CRM system.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the ChatWoot account whose inboxes you want to list |
Output
The node outputs JSON data representing the list of inboxes retrieved from the ChatWoot API for the given account. Each item in the output typically contains details about an individual inbox, such as its ID, name, description, and other metadata provided by the API.
No binary data output is produced by this operation.
Dependencies
- Requires an active connection to the ChatWoot API.
- Needs an API authentication token configured in the node credentials to authorize requests.
- The base URL for the ChatWoot instance must be set in the credentials configuration.
Troubleshooting
Common issues:
- Invalid or missing API credentials can cause authentication failures.
- Providing an incorrect or non-existent Account Id will result in empty results or errors.
- Network connectivity problems may prevent the node from reaching the ChatWoot API.
Error messages:
- Authentication errors usually indicate invalid API tokens; verify and update credentials.
- "Account not found" or similar errors suggest the Account Id does not exist or is inaccessible.
- Timeout or network errors require checking internet connection and API endpoint availability.
Links and References
- ChatWoot API Documentation – Official API reference for further details on inbox endpoints and data structures.