ChatWoot

Overview

This node interacts with the ChatWoot API to retrieve information about contactable inboxes associated with a specific contact. It is useful when you want to fetch all inboxes through which a particular contact can be reached within a given account. For example, if you manage customer support across multiple channels, this node helps identify all communication channels available for a contact.

Properties

Output

The node outputs JSON data representing the contactable inboxes linked to the specified contact. This typically includes details such as inbox identifiers, names, and possibly channel types or statuses. The output structure directly reflects the response from the ChatWoot API endpoint for fetching contactable inboxes.

No binary data output is expected from this operation.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The base URL for the ChatWoot instance must be configured in the node credentials.
• The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI integration.

Troubleshooting

• Common issues:

  • Invalid or missing API credentials will cause authentication failures.
  • Providing incorrect Account Id or Contact Id may result in "not found" errors.
  • Network connectivity problems can prevent successful API calls.

• Error messages:

  • 401 Unauthorized: Check that the API key credential is correctly set and has necessary permissions.
  • 404 Not Found: Verify that the Account Id and Contact Id are correct and exist in the ChatWoot system.
  • 500 Internal Server Error: May indicate temporary server issues; retry after some time.

Links and References

• ChatWoot API Documentation
• n8n OpenAPI Node Integration Guide