ChatWoot

Overview

This node interacts with the ChatWoot API to list all messages within a specific conversation of an account. It is useful for retrieving message histories, monitoring conversations, or integrating ChatWoot messaging data into workflows. For example, you might use this node to fetch all messages from a customer support conversation to analyze chat interactions or trigger follow-up actions based on message content.

Properties

Output

The node outputs JSON data representing the list of messages retrieved from the specified conversation. Each item in the output corresponds to a message object as returned by the ChatWoot API, typically including details such as message content, sender information, timestamps, and message status. There is no binary data output.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The base URL for the ChatWoot instance must be configured in the node credentials.
• The node depends on the ChatWoot REST API being accessible and the provided account and conversation IDs being valid.

Troubleshooting

• Invalid Account or Conversation ID: If the IDs are incorrect or do not exist, the API will return errors or empty results. Verify that the IDs are correct.
• Authentication Errors: Ensure the API key credential is correctly set up and has sufficient permissions.
• Network Issues: Connectivity problems to the ChatWoot server can cause request failures.
• API Rate Limits: Excessive requests may lead to rate limiting; handle such errors by retrying after some delay.

Links and References

• ChatWoot API Documentation (for detailed API endpoints and message object structure)