ChatWoot

Overview

This node interacts with the ChatWoot API to delete a specific canned response from a given account. Canned responses are predefined messages that can be used to quickly reply to common queries or situations in customer support workflows. This operation is useful for managing and maintaining the set of canned responses by removing outdated or irrelevant ones.

Practical examples include:

• Automatically cleaning up canned responses that are no longer needed.
• Managing canned responses programmatically as part of an integration or workflow automation.

Properties

Output

The node outputs JSON data representing the result of the deletion operation. Typically, this would include confirmation of successful deletion or details about any error encountered. There is no indication that binary data is output by this node.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The base URL for the ChatWoot instance must be configured in the credentials.
• The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI-based request building.

Troubleshooting

• Common issues:

  • Invalid or missing account ID or canned response ID will cause the deletion to fail.
  • Authentication errors if the API key or base URL is incorrect or missing.
  • Network connectivity issues preventing access to the ChatWoot API.

• Error messages:

  • "Unauthorized" or similar indicates invalid API credentials.
  • "Not Found" may indicate the specified canned response or account does not exist.
  • "Bad Request" could mean required parameters are missing or malformed.

• Resolutions:

  • Verify that the account ID and canned response ID are correct and exist.
  • Ensure the API key credential and base URL are properly configured.
  • Check network connectivity and API availability.

Links and References

• ChatWoot API Documentation
• n8n OpenAPI Node Integration Guide