ChatWoot

Interact with ChatWoot API

Actions113

Contacts Actions
- Contact Details
- Contact Delete
- Contact Search
- Contact Update
- Contact Conversations
- Contact Filter
- Contact Create
- Contact List
Contact Actions
- Contact Inbox Creation
- Contactable Inboxes Get
Automation Rule Actions
- Get Account Automation Rule
- Get Details Of A Single Automation Rule
- Update Automation Rule In Account
- Add New Automation Rule To Account
- Delete Automation Rule From Account
Help Center Actions
- Get Portal
- Update New Portal To Account
- Add New Portal To Account
- Add New Category To Account
- Add New Article To Account
Conversations Actions
- Conversation List
- Conversation Filter
- Toggle Status Of A Conversation
- Conversation List Meta
- New Conversation
- Get Details Of A Conversation
- Toggle Priority Of A Conversation
Conversation Assignment Actions
- Assign A Conversation
Conversation Labels Actions
- Conversation Add Labels
- List All Labels Of A Conversation
Inboxes Actions
- Get Inbox
- Update Inbox
- Update Agent Bot
- Add New Agent To Inbox
- Update Agents In Inbox
- List All Inboxes
- Inbox Creation
- Get Inbox Agent Bot
- Get Inbox Members
- Delete Agent In Inbox
Messages Actions
- Create A New Message In A Conversation
- List All Messages
- Delete A Message
Integrations Actions
- Get Details Of All Integrations
- Delete An Integration Hook
- Create An Integration Hook
- Update An Integrations Hook
Teams Actions
- List All Teams
- Get Details Of A Single Team
- Update A Team
- Create A Team
- Delete A Team
- Get Team Members
- Add New Agent To Team
- Update Agents In Team
- Delete Agent In Team
Custom Filters Actions
- List All Filters
- Get Details Of A Single Custom Filter
- Update A Custom Filter
- Create A Custom Filter
- Delete A Custom Filter
Webhooks Actions
- Create A Webhook
- Update A Webhook
- List All Webhooks
- Delete A Webhook
Reports Actions
- List All Conversation Statistics Summary
- Get Agent Conversation Metrics
- List All Conversation Statistics
- Get Account Conversation Metrics
Accounts Actions
- Get Details Of An Account
- Update An Account
- Create An Account
- Delete An Account
Account Users Actions
- Create An Account User
- List All Account Users
- Delete An Account User
Agent Bots Actions
- Create An Agent Bot
- Delete An Agent Bot
- Get Details Of A Single Agent Bot
- Update An Agent Bot
Users Actions
- Create A User
- Delete A User
- Get Sso Url Of A User
- Get Details Of A User
- Update A User
Contacts API Actions
- Create A Contact
- Update A Contact
- Get Details Of A Contact
Inbox API Actions
- Get Details Of A Inbox
Conversations API Actions
- List All Contact Conversations
- Create A Conversation
Messages API Actions
- Create A Message
- List All Converation Messages
- Update A Message
CSAT Survey Page Actions
- Get Csat Survey Page
Account Agent Bots Actions
- Create An Account Agent Bot
- Delete An Account Agent Bot
- List All Account Agent Bots
- Get Details Of A Single Account Agent Bot
- Update An Account Agent Bot
Agents Actions
- Get Account Agents
- Delete Agent From Account
- Add New Agent To Account
- Update Agent In Account
Canned Responses Actions
- Get Account Canned Response
- Delete Canned Response From Account
- Add New Canned Response To Account
Custom Attributes Actions
- Get Account Custom Attribute
- Get Details Of A Single Custom Attribute
- Update Custom Attribute In Account
- Add New Custom Attribute To Account
- Delete Custom Attribute From Account
Canned Response Actions
- Update Canned Response In Account

Overview

This node integrates with the ChatWoot API to update the agent bot assigned to a specific inbox within an account. It is useful in scenarios where you need to programmatically change or assign an automated agent (bot) to handle conversations in a particular inbox, such as automating customer support routing or updating bot configurations dynamically.

Practical examples include:

Automatically switching the agent bot for an inbox based on time of day or workload.
Updating inbox settings during onboarding or configuration changes without manual intervention.

Properties

Name	Meaning
Account Id	The numeric ID of the ChatWoot account that owns the inbox.
Id	The numeric ID of the inbox whose agent bot you want to update.
Agent Bot	The numeric ID of the agent bot to assign to the specified inbox.

Output

The node outputs JSON data representing the updated inbox resource after the agent bot has been changed. This typically includes details about the inbox and its new agent bot assignment.

No binary data output is involved.

Dependencies

Requires an API key credential for authenticating with the ChatWoot API.
The base URL for the ChatWoot instance must be configured in the node credentials.
The node depends on the ChatWoot REST API being accessible and the user having appropriate permissions to update inboxes.

Troubleshooting

Invalid Account or Inbox ID: If the provided account or inbox ID does not exist or is incorrect, the API will return an error. Verify IDs before running the node.
Agent Bot ID Not Found: Providing an invalid or non-existent agent bot ID will cause the update to fail. Ensure the agent bot ID is valid within the account.
Authentication Errors: Missing or incorrect API credentials will result in authentication failures. Confirm that the API key and base URL are correctly set.
Permission Denied: The API user must have permission to update inboxes; otherwise, the request will be rejected.
Network Issues: Connectivity problems to the ChatWoot server will cause the node to fail. Check network access and server status.