Actions68
- Client Actions
- Agent Actions
- Asset Actions
- Field Info Actions
- Invoice Actions
- Site Actions
- Ticket Actions
- Ticket Status Actions
- Ticket Type Actions
- Timesheet Actions
- Timesheet Event Actions
- Webhook Actions
- Webhook Event Actions
Overview
This node integrates with the HaloPSA API to create a new webhook event. It allows users to define webhook events that can trigger actions or workflows when specific events occur in the HaloPSA system. This is useful for automating processes such as notifications, data synchronization, or custom business logic execution based on events like ticket updates, client changes, or other system activities.
Practical examples include:
- Creating a webhook event to notify an external system whenever a new support ticket is created.
- Setting up a webhook event to trigger a workflow when an invoice is paid.
- Automating updates in a CRM system when client information changes.
Properties
| Name | Meaning |
|---|---|
| Event Name | The name of the webhook event to create. |
| Additional Fields | Optional extra settings for the webhook event: |
| - Description | A textual description of the webhook event. |
| - Active | Whether the webhook event is active (true/false). |
| - Category | Category classification for the webhook event. |
| - Event Type | The type of the webhook event. |
Output
The node outputs JSON data representing the newly created webhook event as returned by the HaloPSA API. This typically includes details such as the event's ID, name, description, status (active/inactive), category, and event type.
If the node supports binary data output, it would relate to any files or attachments associated with the webhook event, but based on the provided code and properties, this node primarily deals with JSON data.
Dependencies
- Requires an API key credential for authenticating with the HaloPSA API.
- The node depends on the HaloPSA API being accessible and properly configured.
- No additional external services are explicitly required beyond the HaloPSA API.
- Proper network connectivity and permissions to create webhook events in the HaloPSA system are necessary.
Troubleshooting
Common Issues:
- Invalid or missing API credentials will cause authentication failures.
- Providing an empty or invalid event name will likely result in an error from the API.
- Network issues or incorrect API endpoint configuration can prevent successful requests.
- Attempting to create a webhook event with duplicate names might be rejected by the API.
Error Messages:
- Authentication errors: Check that the API key credential is correctly set up and has sufficient permissions.
- Validation errors: Ensure all required fields, especially "Event Name," are provided and valid.
- Network timeouts or connection errors: Verify network connectivity and API endpoint availability.
Links and References
- HaloPSA API Documentation (general reference for API endpoints and webhook events)
- n8n Documentation on Creating Custom Nodes
- Webhook concepts overview: What is a Webhook?
Note: This summary is based solely on static analysis of the provided source code and property definitions without runtime execution.