Actions68
- Client Actions
- Agent Actions
- Asset Actions
- Field Info Actions
- Invoice Actions
- Site Actions
- Ticket Actions
- Ticket Status Actions
- Ticket Type Actions
- Timesheet Actions
- Timesheet Event Actions
- Webhook Actions
- Webhook Event Actions
Overview
This node integrates with the HaloPSA API to update "Field Info" records. Specifically, it allows users to send JSON data representing a field info entity that includes its ID, and update that record in the HaloPSA system.
Common scenarios for this node include:
- Automating updates to custom fields or metadata associated with clients, tickets, assets, or other entities managed in HaloPSA.
- Synchronizing external data sources with HaloPSA by programmatically modifying field info entries.
- Bulk updating field info data as part of larger workflows involving service management or ticketing processes.
Example use case: A support team wants to automatically update a custom field on a ticket whenever certain conditions are met in an external CRM system. This node can receive the updated field info JSON and push the changes to HaloPSA.
Properties
| Name | Meaning |
|---|---|
| Field Info Data | JSON object containing the field info data to update. Must include the ID of the field info record to be updated. |
Output
The node outputs the response from the HaloPSA API after attempting to update the field info. The output is structured as JSON and typically contains the updated field info record details or confirmation of the update operation.
If the API supports binary data responses (not indicated here), such data would be included accordingly, but this node primarily deals with JSON data.
Dependencies
- Requires an active connection to the HaloPSA API via an API key credential configured in n8n.
- The node depends on the HaloPSA API being accessible and the user having appropriate permissions to update field info records.
- No additional external dependencies beyond the HaloPSA API and standard HTTP request capabilities.
Troubleshooting
- Missing or invalid ID in Field Info Data: The update requires the ID field to identify which record to update. Ensure the JSON includes a valid ID.
- Authentication errors: If the API key or credentials are incorrect or expired, the node will fail to authenticate. Verify the API key configuration.
- API permission issues: The connected user must have rights to update field info records; otherwise, the API will reject the request.
- Malformed JSON input: The Field Info Data must be valid JSON. Invalid JSON will cause parsing or API errors.
- Network or connectivity problems: Ensure the n8n instance can reach the HaloPSA API endpoint.
Links and References
- HaloPSA API Documentation (general reference for API endpoints and data structures)
- n8n documentation on HTTP Request Node for understanding API interactions
- HaloPSA official site: https://halopsa.com