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Interact with mittwald mStudio API

Actions409

Overview

This node operation retrieves the conversation preferences of a specific customer from the Conversation resource. It is useful in scenarios where you need to access or manage user-specific settings related to conversations, such as notification preferences, display options, or other personalized configurations stored for that customer.

Practical examples include:

  • Fetching a customer's chat preferences before initiating a support session.
  • Displaying customized conversation settings in a CRM or helpdesk interface.
  • Syncing user preferences across multiple platforms or services.

Properties

Name Meaning
Customer Id The unique identifier of the customer whose conversation preferences you want to retrieve. This is a required string input.

Output

The node outputs JSON data containing the conversation preferences associated with the specified customer. The exact structure depends on the API response but typically includes fields representing various preference settings (e.g., notification toggles, language settings, display options).

If the node supports binary data output, it would represent any non-JSON content related to the preferences, but based on the provided code and operation, the output is expected to be purely JSON.

Dependencies

  • Requires an API key credential for authentication with the mittwald mStudio API.
  • The node communicates with the mittwald API endpoint at https://api.mittwald.de.
  • Proper configuration of the API credentials within n8n is necessary to authorize requests.

Troubleshooting

  • Missing or invalid Customer Id: Ensure the Customer Id property is provided and correctly formatted; otherwise, the API call will fail.
  • Authentication errors: Verify that the API key credential is valid and has sufficient permissions.
  • Network or API errors: Check connectivity to the mittwald API and confirm the service status.
  • Unexpected response structure: If the output JSON does not match expectations, verify if the API version or schema has changed.

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