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Interact with mittwald mStudio API

Actions409

Overview

This node interacts with the mittwald mStudio API to retrieve detailed information about a specific conversation. It is useful in scenarios where you need to fetch and process conversation data from the mittwald platform, such as for customer support analysis, chat history retrieval, or integration with other systems that require conversation context.

For example, you might use this node to get the full details of a customer support conversation by providing its unique identifier, then use the retrieved data to display the conversation in a dashboard or trigger follow-up actions based on the conversation content.

Properties

Name Meaning
Conversation Id The unique identifier of the conversation to retrieve. This is required to specify which conversation's details should be fetched from the mittwald API.

Output

The node outputs JSON data representing the conversation details as returned by the mittwald mStudio API. This typically includes all relevant fields describing the conversation, such as participants, messages, timestamps, status, and any metadata associated with the conversation.

If the API supports binary data related to conversations (e.g., attachments), the node would also handle binary output accordingly, but based on the provided code and properties, the primary output is structured JSON data.

Dependencies

  • Requires an API key credential for authenticating with the mittwald mStudio API.
  • The node uses the base URL https://api.mittwald.de to send requests.
  • Proper configuration of the API authentication credentials within n8n is necessary for successful operation.

Troubleshooting

  • Missing or invalid Conversation Id: Ensure that the "Conversation Id" property is provided and correctly corresponds to an existing conversation in the mittwald system.
  • Authentication errors: Verify that the API key credential is correctly set up and has sufficient permissions to access conversation data.
  • Network or API errors: Check network connectivity and confirm that the mittwald API service is operational.
  • Unexpected response structure: If the output JSON does not match expectations, verify if the API version or schema has changed.

Links and References

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