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WTS Chat

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Overview

The node integrates with the WTS Chat API to manage panels and their annotations. Specifically, the Create Annotation Text operation allows users to add a textual annotation (note) to a specific card within a panel. This is useful for adding comments, reminders, or additional information related to a card in project management or CRM workflows.

Common scenarios:

  • Adding notes or comments to task cards in a project management board.
  • Annotating customer-related cards with important textual information.
  • Automating the addition of status updates or remarks to cards based on external triggers.

Practical example:
You have a workflow that monitors customer support tickets and automatically adds an annotation text to the relevant card in your panel when a new update arrives, helping your team keep track of progress or special instructions.


Properties

Name Meaning
Card ID The unique identifier of the card to which the annotation text will be added.
Text The content of the annotation text to create on the specified card.

Output

The output is a JSON object representing the newly created annotation text on the specified card. It typically includes details such as the annotation's ID, text content, creation timestamp, and possibly metadata related to the annotation.

No binary data output is involved in this operation.


Dependencies

  • Requires an active connection to the WTS Chat API via an API key credential.
  • The node depends on the WtsCrmService.createAnnotationText method to perform the API call.
  • Proper permissions and valid card IDs are necessary to successfully create annotations.

Troubleshooting

  • Error: "Fill in the CardId field"
    Occurs if the Card ID property is empty. Ensure you provide a valid card ID.

  • Error: "Fill in the Text field"
    Happens when the annotation text is missing. Provide non-empty text content.

  • API errors from WTS Chat service
    Could be due to invalid credentials, network issues, or insufficient permissions. Verify API key validity and network connectivity.

  • General NodeApiError
    Indicates an error response from the API. Check the error message for specifics and ensure all required parameters are correctly set.


Links and References


If you need further details about other operations or resources, feel free to ask!

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