Actions37
- Message Actions
- Media Actions
- Contact Actions
- Group Actions
- Instance Actions
- Webhook Actions
Overview
This node integrates with a premium WhatsApp API service to send various types of WhatsApp messages and perform related messaging operations. Specifically, the Send Template operation under the Message resource allows users to send predefined WhatsApp template messages to specified phone numbers.
Use cases include:
- Sending standardized notifications or alerts using approved WhatsApp templates.
- Automating customer communication with templated messages for order updates, appointment reminders, or support responses.
- Ensuring message compliance by using WhatsApp-approved templates.
Example: Automatically sending a shipping update template message to customers after an order is dispatched.
Properties
| Name | Meaning |
|---|---|
| Phone Number | The recipient's WhatsApp number including country code (e.g., 5511999999999). |
| Additional Fields | Optional extra parameters: • Reply to Message ID: ID of a message to reply to. • Delay (seconds): Wait time before sending. • Disable Link Preview: Whether to disable link previews. • Mention Users: Comma-separated phone numbers to mention in the message. |
Output
The node outputs a JSON object containing the response from the WhatsApp API after attempting to send the template message. This typically includes status information about the sent message, such as message IDs or error details if the request failed.
No binary data output is produced by this operation.
Dependencies
- Requires an active connection to the premium WhatsApp API service.
- Needs valid credentials including an API key, API token, instance ID, and API URL configured in n8n.
- The node sends requests through a proxy endpoint provided by the integration service.
Troubleshooting
Common issues:
- Invalid or missing phone number format can cause message sending failures.
- Using unapproved or incorrectly named templates will result in errors.
- Network or authentication errors if API credentials are incorrect or expired.
- Delays or disabled link preview options not applying correctly if misconfigured.
Error messages:
- Errors returned from the WhatsApp API will be included in the output JSON under an
errorfield. - Authentication failures usually indicate invalid API tokens or keys; verify credentials.
- Template-related errors often specify that the template name is invalid or not found; check template names carefully.
- Errors returned from the WhatsApp API will be included in the output JSON under an