Overview

This node interacts with a chat service to mark a specific chat as unread. It is useful in scenarios where users want to programmatically manage chat statuses, such as marking important conversations as unread for follow-up or notification purposes. For example, it can be used in customer support workflows to flag chats that require further attention.

Use Case Examples

1. Mark a customer support chat as unread to ensure it gets reviewed later.
2. Automatically mark chats as unread based on certain triggers or conditions in a workflow.

Properties

Output

JSON

• json - The response data from marking the chat as unread, typically including status and updated chat information.

Dependencies

• Requires an API key or session credential to authenticate with the chat service.

Troubleshooting

• Ensure the session name is correct and active; otherwise, authentication will fail.
• Verify the chat ID is valid and corresponds to an existing chat; invalid IDs will cause errors.
• If using a proxy or ignoring SSL issues, ensure network settings allow the connection.
• Timeout errors may occur if the server is slow or unreachable; consider increasing the timeout setting.